Remote Access by Pegasus Technology Services, Flagstaff, AZ


		928.526.5747 Serving Northern Arizona

Remote Access

	Remote access allows Pegasus Technology Services to connect to your computer remotely from our office to yours, to run diagnostic utilities and, if possible, fix the problem remotely. Call us before running the program below, because you'll need a technician on our end involved first.
	Fee: $30 per 30 minutes \| $30 minimum
	Instructions for Use: 1. Call us at 928.526.5747 to schedule the connection. 2. Click on the blue download button below.

	3. Click "Save" or "Save File". 4. Select a location you will remember like your desktop, and close the download window after it has completed. 5. Navigate to the file you just saved, and double click on "PegasusTS_Remote.exe". 6. Click “OK” at the prompt: “By clicking OK you allow Pegasus to remotely view and control your computer.” 7. Click on the technician name who will be helping you. 8. Sit back and watch as your computer is repaired. The software will be uninstalled and removed completely when the technician has completed the repair.




Remote access service has many benefits.

It's quicker. We can do the repairs faster without any travel time.

It's cheaper. We charge by the half hour rather than the hour.

It's easier. You don't need to lug your computer into our office.

It's educational. We see your monitor just as you do. We can train and answer your questions by interacting through your monitor.